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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Backup/Restore

How to generate a cPanel backup and sent to FTP Server?

How to generate and download a full backup of your cPanel Account?

How to Restore cPanel Backup?

How to Download Backup of Home Directory, MySQL or E-mail Only?

SSL

How to Include or Exclude a Domain from AutoSSL in cPanel?

How to run AutoSSL on your Domains to install an SSL via cPanel?

How to Remove a CSR code from cPanel?

How to retrieve an CSR from cPanel?

How to Generate a Certificate Signing Request - CSR in cPanel?

Blog

How to Install FlatPress via Softaculous in SiteWorx?

How to Install PivotX via Softaculous in SiteWorx?

How to Install eggBlog via Softaculous in SiteWorx?

How to Install Chyrp via Softaculous in SiteWorx?

How to Install Nucleus via Softaculous in SiteWorx?

Forum

How to Install Beehive Forum via Softaculous in SiteWorx?

How to Install miniBB Forum via Softaculous in SiteWorx?

How to Install FUDforum Forum via Softaculous in SiteWorx?

How to Install bbPress Forum via Softaculous in SiteWorx?

How to Install Phorum Forum via Softaculous in SiteWorx?

CMS/Portal

How to Install Drupal via Softaculous in SiteWorx?

How to Install Joomla via Softaculous in SiteWorx?

Basics of cPanel (Videos)

How to Download Backup using cPanel (Video)

How to generate a cPanel backup and sent it to FTP Server (Video)

How to restore a backup in cPanel (Video)

How to change an account password in cPanel (Video)

How to update your contact information in cPanel (Video)

cPanel Database Tutorials (Videos)

How to create a database in cPanel (Video)

How to rename a database in cPanel (Video)

How to delete a database in cPanel (Video)

How to Create a Database Username in cPanel (Video)

How to add a user to a database and add privileges (Video)

cPanel Domain Management (Videos)

How to Park a Domain in cPanel (Video)

How to Remove Domain Alias or Parked Domain name in cPanel (Video)

How to Create Addon Domains (Video)

How to Remove an Add-on Domain (Video)

How to Redirect an Addon Domain (Video)

cPanel Email (Videos)

How to create an Email Account in cPanel (Video)

How to change the password of your email account (Video)

How to Access your Email Account from cPanel Webmail (Video)

How to forward an email to Gmail, Yahoo or other email service providers (Video)

How to create or delete an E-mail Autoresponder (Video)

cPanel FTP (Videos)

How to create a File Transfer Protocol (FTP) Account in cPanel (Video)

How to change the password of the File Transfer Protocol (FTP) Account in cPanel (Video)

How to change the FTP User Quota in cPanel (Video)

How to Delete an FTP User account from cPanel (Video)

FileZilla Client Tutorials (Videos)

How to Install the FTP Client Filezilla on Windows (Video)

How to Access or Connect to Your FTP Account via the FileZilla FTP (Video)

How to Create or Delete a Directory Using the FileZilla FTP Client (Video)

How to upload Index file to your site using FileZilla (Video)

How to download files and folders to your computer using FileZilla (Video)

Mozila Thunderbird Tutorials (Videos)

How to Setup a cPanel Email account with Mozilla Thunderbird (Video)

How to forward email in Mozilla Thunderbird (Video)

How to check for new email in Mozilla Thunderbird (Video)

How to send email using Mozilla Thunderbird (Video)

How to delete an email message in Mozilla Thunderbird (Video)

Outlook 2019 Tutorials (Videos)

How to Set up a cPanel Email Account with Outlook 2019 (Video)

How to Send Email Using Outlook 2019 (Video)

How to Reply to an Email in Outlook 2019 (Video)

How to Forward Email in Outlook 2019 (Video)

How to Delete Email Messages in Outlook 2019 (Video)

SolusVM Tutorials (Videos)

SolusVM Basics (Videos)

SolusVM VPS Management (Video)

SolusVM

SolusVM VPS Management

Installing a Control Panel

How to Install the SolusVM Slave on CentOS 7?

How to Install SolusVM Master on CentOS 7 Linux?

How to Install Webmin on CentOS 7 Linux?

How to Install DirectAdmin on Linux CentOS?

How to Install Plesk or Onyx on Linux CentOS?

cPanel - Control Panel

How to Access cPanel Web Disk?

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove a Record in cPanel using the DNS Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add CNAME Record in cPanel using the DNS Zone Editor?

Databases

How to Repair database via phpMyAdmin in cPanel?

How to optimize database via phpMyAdmin in cPanel?

How to delete database table via phpMyAdmin in cPanel?

How to edit database table via phpMyAdmin in cPanel?

How to export database table via phpMyAdmin in cPanel?

DNS - Nameserver

How to update DNS Nameserver on 123-reg?

How to update DNS Nameserver on Godaddy?

How to Update the DNS Nameserver on NetEarthOne or LogicBoxes Based Registrars?

How to update DNS Nameserver of NameCheap.com?

How to update DNS Nameserver on DynaDot?

Domain Management

How to Remove Domain Redirect in cPanel?

How to Redirect your website to any page or external domain?

How to Redirect subdomain to an external url

How to Remove a Subdomain in cPanel?

How to Create a Subdomain in cPanel?

Email

Mozilla Thunderbird

How to create an E-mail Autoresponder when you are unavailable or on vacation?

How to forward email to Gmail, Yahoo or other e-mail service providers?

How to Access your Email Account from cPanel Webmail?

How to change the password of your email account?

How to Create Email Account in cPanel?

FTP

FileZilla Client

How to Delete an FTP User account from cPanel?

How to change the FTP User Quota in cPanel?

How to change the password of the FTP Account in cPanel?

How to create an FTP Account in cPanel?

Mail Filters & SPAM

How to Delete "User Level Email Filter" in cPanel?

How to Edit "User Level Email Filter" in cPanel?

How to Create "User Level Email Filter" in cPanel?

How to Delete Account Level/Global Email Filter in cPanel?

How to Edit Account Level/Global Email Filter in cPanel?

Others

php error: Allowed memory size of x bytes exhausted

How to redirect a page to another page or website using .htaccess?

How to create a user-friendly URL using .htaccess?

Security

How to Disable the Two-Factor Authentication on Your cPanel Account?

How to Enable the Two-Factor Authentication on Your cPanel Account?

How to Enable or Disable Mod Security in cPanel?

How to restrict directory access by IP address?

How to protect your .htaccess file?

Softaculous

How to Access Softaculous in cPanel?

What is Softaculous?

SiteWorx (Control Panel)

Domain Management

Mobile

Wordpress

How to Change the Display Name of a WordPress User Account?

How to Change the Password of a Wordpress Account?

How to Forcefully Update a Plugin in WordPress?

How to Deactivate and Delete a Plugin in WordPress?

How to Manually Install a Plugin in WordPress?

Virtualizor (Videos)

Virtualizor Basic (Videos)

Virtualizor VPS Management (Videos)